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Wording of the call-to-action
Try a variety of different calls-to-action like: Try now, Try it free, Free trial, Start your trial, Get it now, etc. -
Size of the call-to-action
Try increasing the size of your call-to-action button (and make sure that it looks like a button users can click) -
Color of the call-to-action
Try red, green or blue -
Addendum to the call-to-action
Specify more details in small print next to the button itself. Examples dould be “It’s free”, the size of a downloadable file, the ease of the opt-out process etc.Source: Uploaded by user via WhitepaperDepot on Pinterest
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Repeat the call-to-action
Repeat the call-to-action as a text link in the copy
Images
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Include a hero image
Include a big image matching your offer -
Stock image versus original image
Try if a high quality stock image or a photo you produce with in-house means works better -
Add screenshots
Add 3-5 screenshots of your offer and make sure they can be opened as full size versions -
Offer a preview
If applicable offer a sneak peek at what’s inside -
Use icons
Spice up bullet lists or paragraphs with matching icons -
Illustrate what your product does
Try an illustration of what your solution does versus a screenshot or photograph -
Test image versus video
See if a short video leads to more conversions than an image -
Compare a person versus a product image
See if the image of a real person improves conversion. Use images of your own staff or customersSource: Uploaded by user via WhitepaperDepot on Pinterest
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Change the viewing direction of people images
If you have a photo of a real person, test if it works better if the look directly at the viewer or if they look towards the call-to-action -
Add image captions
Add captions below images. People tend to read captions more than body text
Trust Elements
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Add logos of awards won
If you have won an award, place its logo on the page. Experiment with location on the page -
Add review results
Place review results from industry publications on the page. Lacking that, try asking for reviews from your customers and post those. You can also favorite positive tweets about your company and embed these -
Add statements from the press & high profile blogs
If you have any, make sure you put them on the landingpage to build trust -
Add customer testimonials
Try real images of customers plus a quote from them -
Add security logos
Work on getting relevant security logos like TRUSTe or VeriSign -
Add membership logos
A good example is the Better Business Bureau logo -
State the number of users
Tell readers how many users/customers you have or how many people sign-up per month -
Include a customer logo bar
Include the logos of your customers (if they’re well known in your niche or in general)
Forms
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Reduce the number of form fields
Ask only for the information you really need -
Add immediate validation
Tell the user that a field doesn’t validate immediately with AJAX -
Don’t restrict input formats
Allow users to enter data in different formats. Take phone numbers as an example. 220550120 should work just as well as 220-550-120 or +1 220 550 120 -
Allow users to navigate forms with the tab key
Don’t force users to click each field -
Offer an incentive for filling out the form
A free E-Book might help -
Add a privacy icon and tag line
Add an icon of a lock and copy like “We value your privacy”
Offer
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Experiment with Pricing
If you have influence on pricing you hold the key element to increasing conversion -
Offer something free on top
Offer a free trial, a free consultation, an E-Book, etc. -
Add urgency with a limited offer
Make the offer limited time only, or limit availability -
Change the offer
Instead of asking users to try your product, ask them to download an E-Book, then use the far higher number of sign-ups to nurture users to the next level
Conclusion
I hope you’re able to put some of these ideas to good use. If you do, I’d very much like to hear about it! Send me a tweet with the hashtag #abideas. I’ve also started a Pinterest board with conversion test result screenshots and would be happy to include your results there.
What are conversion testing ideas that have worked well for you in the past? It would be great if you could add them in the comments below!
Some great blogs for more conversion optimization goodness:
- The KISSmetrics Blog
- Rich Page’s Website Testing Blog (Author of Website Optimization, an hour a day)
- The Wider Funnel Blog
About the author
I’m B2B marketer with a passion for digital marketing and a special interest in conversion optimization. I own and run this blog and the whitepaper download portal attached to it. Both are brand-new and you’ll have my eternal gratitude if you’d be one of the first to let me syndicate your whitepaper content.
Currently I spend too much time watching the Google Analytics flatline that is this websites visitor graph. Consequently if you like this post I’d be super-excited if you would stumble it or share it on Twitter. I’d also be happy to continue the conversation elsewhere. Come seek me out on Google+, LinkedIn or Twitter (@WhitepaperDepot)!
PS: I also head up the Demand Generation team of Citrix’ Online Services Division in Europe, but this blog is based on my own personal experience and doesn’t necessarily reflect the views of the company.



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